Privacy Policy
Last updated: March 20, 2026
This Privacy Policy describes how we collect, use, and protect your information when you use our website and the CrystalMe3D Pro software.
1. Who We Are
This website and software are operated by CrystalMe3D Pro.
If you have any questions, you can contact us at:
Email: support@crystalme3dpro.com
2. Information We Collect
We may collect the following types of information:
A. Account & Purchase Information
When you create an account or make a purchase, we may collect:
Name
Email address
Billing details
Order history
B. Payment Information
Payments are processed by third-party providers such as:
PayPal
Stripe (if applicable)
We do not store full payment details (such as credit card numbers).
C. License & Software Data
When using CrystalMe3D Pro, we may collect:
License key
Activation data (device/machine ID)
Subscription status
Software version
This data is used only to validate your license and provide updates.
D. Website Usage Data
We may collect limited technical data such as:
IP address
Browser type
Pages visited
This is used for basic analytics and site functionality.
3. How We Use Your Information
We use your information to:
Create and manage user accounts
Process purchases and subscriptions
Deliver and validate software licenses
Provide customer support
Improve our website and software
Send important service-related updates
4. Software License Verification
The CrystalMe3D Pro software may periodically connect to our servers to:
Verify license validity
Check subscription status
Retrieve update information
This process does not access or upload your personal files, images, or project data.
5. Data Storage
We store only the information necessary to:
Maintain your account
Manage subscriptions and licenses
Provide support
We do not store your project files or images created within the software.
6. Sharing of Information
We do not sell or rent your personal data.
We may share information with trusted third parties, including:
Payment processors (e.g., PayPal, Stripe)
Website hosting providers
Website plugins
Analytics tools (if used)
These providers only receive the information necessary to perform their services.
7. Cookies
Our website may use cookies to:
Maintain login sessions
Improve website functionality
Analyze traffic (if analytics are enabled)
You can control cookies through your browser settings.
8. Data Security
We take reasonable steps to protect your information, including:
Secure server connections
Encrypted communication where applicable
License validation and signature verification
However, no system is completely secure.
9. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request corrections
Request deletion of your data
Cancel your subscription at any time
To make a request, contact us at the email above.
10. Third-Party Services
Our services rely on third-party providers such as:
e-Commerce platforms
PayPal / Stripe (payments)
Hosting providers
Software update and licensing endpoints
Each of these services has its own privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Continued use of our website or software indicates acceptance of any changes.
12. Contact
If you have questions about this Privacy Policy, contact:
Email: support@crystalme3dpro.com